Extra Help for Families | Texas Children's Health Plan

Extra Help for Families

24-Hour Nurse Help Line

Are you or your child not feeling well? Our registered nurses are available to help 24 hours a day, 7 days a week. Just call Texas Children’s Health Plan’s Nurse Help Line toll-free at 1-800-686-3831. Be ready to give your name, member ID number and your symptoms. Texas Children’s Health...

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Extra Help Getting a Ride

Do you need a ride to your doctor’s appointment, the pharmacy, or a Texas Children’s Health Plan class? We can help at no cost! If you need a ride but Medicaid Transportation Management (MTM) can’t help, we step in to take care of you and your family. How do I claim my extra benefit? You...

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Dental Services

Dental health is essential to good overall health! If you are an adult member who is not eligible for Early and Periodic Screening, Diagnostic and Treatment (EPSDT), you will be joining Texas Children’s Health Plan dental benefits, which include a  complete oral exam, 2 routine exams and...

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Parenting Training Class

Texas Children’s Health Plan understands that taking care of a child with special needs is a heavy responsibility. Our parenting training classes cover many topics that can help you understand the special needs of your child. How do I claim my extra benefit? You will receive a postcard in...

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