On September 19,2019, Governor Greg Abbott issued a disaster declaration for counties within the Texas Children’s Health Plan’s service areas. If a member resides in one of the impacted counties, Texas Children’s Health Plan will make every effort to assist them in obtaining medically necessary services.
Counties in Texas under this announcement are: Brazoria, Chambers, Galveston, Hardin, Harris, Jasper, Jefferson, Liberty, Matagorda, Montgomery, Newton, Orange, and San Jacinto.
You recently received a letter from us about an update to our external review process for CHIP members.
The letter has a wrong phone number listed for Member Services. The correct phone number is 1-866-959-6555. Everything else on the letter is correct. We will be sending you a new letter soon. We are sorry if this has caused you any difficulty in reaching us. Click here for a copy of the letter for CHIP members.