Hurricane Harvey Updates

Dear Member,

Texas Children’s Health Plan understands that members have been displaced in the aftermath of Hurricane Harvey. You can see any doctor who accepts Medicaid/CHIP patients in or out of our service areas. You can also pick up prescription refills even if it is too soon.

As a reminder our nurse helpline is always available 24 hours a day, 7 days a week to answer your health related questions.  

Helpful resources

Nurse Helpline: 1-800-686-3831

Member Services Toll-Free Numbers
1-866-959-6555 (CHIP)
1-866-959-2555 (STAR)
1-800-659-5764 (STAR Kids)


You can continue to monitor our Facebook page and website for updates and further details. Thank you for trusting us during this difficult time.

Best wishes,
Texas Children's Health Plan

September 5

Members please visit HHSC's website for Hurricane Harvey Disaster Assistance

Providers please visit HHSC's website Hurricane Harvey Information for Providers

September 1

Effective August 25, 2017, Pharmacy and Provider copays will be waived for members in the FEMA declared disaster counties.

August 31

Please click here for a current list of Open Clinics and Providers